TERMS & CONDITIONS – Newcastle Hypnotherapy

Happy Clients

Our aim is to make sure our clients get the best possible results from our services. As you will see many clients give us great feedback on the results they experience and the service we provide.
In order to make this happen for you, we need a good working partnership between us.

It is important to understand that to make Hypnotherapy, NLP and other treatments work there must be a commitment from both the client and the therapist.

Change work takes place during the consultation sessions and through the homework given to the client between sessions.

As the client, when you agree to undertake a course of treatment you also agree to engage with the process, complete any homework that you are given, listen to the CDs at appropriate times and provide feedback as requested.
It is with commitment and partnership that you will see the best results.

Treatment Fees.

The fee for your session or program of sessions will be agreed by us both in advance of the sessions commencing.
Each session can take between an hour to an hour and a half. If this is to vary you will be informed in advance.

Rescheduling & Cancellation Policy.

We do ask all clients to give us at least 48 hours notice if you wish to reschedule a session. We may charge a rescheduling fee of £30 if you need to change your appointment when less than 48 hours notice is given.
If you wish to cancel a session or program we require 48 hours notice. Cancellations made less than 48 hours will be charged in full.

Arriving Late For An Appointment.

If you arrive late for your appointment we will do our best to continue that session. This is not always possible as we usually have other clients booked in for ongoing sessions. Please notify us as soon as possible if you are going to be late.
A fee may be charged if you are late for a session to reschedule your appointment.

Confidentiality.

All sessions and information are kept confidential. We will not release any information to anyone without written authorisation for you, except as required by law.